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Customer Satisfaction Survey

How are we doing?

At MPI, we're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance.
1. Please describe yourself by customer type:
InstallerContractorArchitectExperienced DIY WarriorFirst Time DIY

2. Please rate the following aspects of our work.
Understanding your business requirements
ExcellentGoodAdequatePoorUnacceptableN/A
Communicating clearly and effectively
ExcellentGoodAdequatePoorUnacceptableN/A
Keeping you informed of progress
ExcellentGoodAdequatePoorUnacceptableN/A
Meeting your timeframes
ExcellentGoodAdequatePoorUnacceptableN/A
Working with you and your team
ExcellentGoodAdequatePoorUnacceptableN/A
Providing value for money
ExcellentGoodAdequatePoorUnacceptableN/A
Responding promptly to problems
ExcellentGoodAdequatePoorUnacceptableN/A
Meeting overall project objectives
ExcellentGoodAdequatePoorUnacceptableN/A

3. Overall, how do you rate the quality of products and services we provide?
ExcellentGoodAdequatePoorUnacceptable

4. What level of confidence do you have in us to deliver the products and services that you require?
CompleteA lotSomeLittleNone

5. Overall, is our performance ...
Getting much better?Getting better?Staying at about the same level?Getting worse?Getting much worse?

6. Based on our performance, how likely is it that you will use us in the future?
CertainVery likelySomewhat likelyUnlikelyVery unlikely

7. Tell us your MPI Story:

8. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

9. Would you like someone to get back with you? If so, enter your contact information, and a representative will respond to you shortly. (leave blank for an anonymous survey)
Name:
Business:
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Email:

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About Us

Metal Panels Inc. is a quality manufacturer of metal roofing and siding products, meeting the needs of the Metal Roofing, Metal Building and Post Frame industry since 2001. Locally owned and operated, MPI maintains manufacturing & distribution centers in Tulsa and Kansas City. MPI has grown by providing our valued customers with quality products, timely delivery and our best in personalized service.

Office Hours

Mon-Fri: 7:00-17:00
Sat: closed
Sun: closed

Metal Panels, Inc.

Metal Panels, Metal Trim, Metal Roofing, Steel Building Supplies.
Serving Oklahoma, Kansas and the surrounding states.
In Oklahoma call (918) 641-0641.
In Kansas call (913) 766-7200.

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Metal Panels Inc.

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